High-Quality Online Therapy

Shift Psychological’s online counselling service looks to provide you with the highest convenience with the same unique Shift therapy you’d get if you came in. We have found that the online experience is consistent with the therapy sessions you receive in person, with many existing clients utilizing this option exclusively. All virtual therapy is provided by psychologists located in Edmonton and Calgary, Alberta and registered with the College of Alberta Psychologists. We use superior-quality, HIPAA (Health Insurance Portability and Accountability Act)-compliant video conferencing to connect with you on your existing computer, laptop, iPad, or iPhone for counselling online.

What does all this mean?! It means we take enough care to know that Skype online counselling sessions aren’t secure enough for the delicate information dredged up in therapy and that a whole-room view of your psychologist makes the experience feel more authentic than staring at a floating head during your virtual session. So, no matter where you are located in Alberta, you’ll feel like our Shift psychologist is right in the room with you for your online therapy session.

What psychological services do we provide online through e therapy?

Many concerns or barriers can be addressed through online counselling, including:

virtual therapy
  • Stress and anger management
  • Anxiety
  • Career guidance
  • Alcohol and substance use
  • Depression
  • Loneliness and isolation
  • Trauma and PTSD
  • Parenting challenges
  • Relationship challenges
  • LGBTQ+ matters
  • Grief and loss
  • Self esteem concerns

This option is great for…

Anyone, really! It allows you to access psychological services and therapy from the comfort of your own home, avoid a drive and save your time. But specifically, this option can be good for:

  • Individuals living in more rural or remote areas of Alberta looking for counselling services;
  • Executives, busy parents or other individuals with packed schedules, who many not have the time to attend a session face to face;
  • Individuals who experience barriers to mobility or methods of transportation;
  • Individuals with social anxiety, agoraphobia or other conditions that make it difficult to leave home to attend appointments; and
  • Parents who are experiencing challenges getting access to child care services.

Online Therapeutic Companion

Download the companion app for your counselling online

HIPAA Compliant Online Therapy

The same great and effective Shift Protocol to receive counseling sessions from a registered psychotherapist and delivered online via a secure HIPAA Compliant video application.

So take a seat on your bean bag, hammock or other throne of choice and we’ll start creating your ideal reality.

If you book an appointment for counselling online you will be bound by the terms and conditions of the digital consent document which will be attached to your booking profile. Benefits of online counselling include increased flexibility and alignment with your schedule and increased accessibility if our physical locations are not convenient for you. We look forward to seeing you for your online session!

FAQ

Online Therapy System requirements

Physitrack is a modern web- and app-based platform that runs in the cloud.
  • This means that to use Physitrack, you will need a reasonably good internet connection, especially if using video calling features.
  • Because Physitrack can contain sensitive information, we require reasonably modern hardware and browsers that support modern encryption standards.

Browser requirements for Physitrack (web) and PhysiApp (web)

  • Google Chrome versions since 2017 (except mobile Chrome on iOS)
  • Microsoft Edge version 18 or newer
  • Mozilla Firefox all versions since 2016
  • Apple Safari all versions since 2016 with H.264 (with some limitations for video) and mobile Safari

The speed of your network is critical to effective online counselling service. The faster your network is, the fewer chances there will be a break in therapy due to technical issues and the more immersive the sessions will be from both sides.

If your network upload speeds are poor (less than 1 Mbps download or upload), you should contact your local cable company or phone company to see if a faster internet connection is available in your area.

You will need to connect in one of the three following locations:

  • online counselling alberta
  • online counselling calgary
  • online counselling edmonton

Mobile requirements

Yes, you can! Since Physitrack is a modern web- and app-based platform that runs in the cloud.
  • This means that to use Physitrack, you will need a reasonably good internet connection, especially if using video calling features.
  • Because Physitrack can contain sensitive information, we require reasonably modern hardware and browsers that support modern encryption standards.

Mobile requirements for Physitrack (iOS) and PhysiApp (iOS)

Apple iOS 11 or newer

System requirements for PhysiApp (Android)

Android version 5 (Lollipop) or newer
  • Taber
  • Medicine Hat
  • Lethbridge
  • High Level
  • Grand Prairie
  • Okotoks
  • Fort McMurrary
  • Brooks
  • Medicine Hat
  • Canmore
  • Banff
  • Cochrane
  • Fort Saskatchewan
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Shift Concierge Service
unparalleled service

Concierge Service

A dedicated Concierge Service specialist will manage your entire booking from start to finish, providing the expertise necessary to ensure your questions are answered. Experience the certainty and responsiveness of Shift’s unparalleled experience.